Systemadministrator, Freund Maschinenfabrik GmbH & Co. KG, Paderborn (2025)

Providing IT support to users on-site and working from home, with a focus on Active Directory, Entra, Exchange and Office 365. Performing security tests to ensure NIS 2 compliance and risk mitigation. Managing patches and monitoring the upgrade to Windows 11 on all clients.

Systemadministrator, GeBioM Group, Münster (2024 – 2025)

Administration and documentation of Windows servers, Office S365, Azure and Dynamics NAV as well as configuration and administration of two Ubuntu servers. Responsible for system and network monitoring, error analysis and troubleshooting. Administration of firewall rules, IP address management and web filtering with Sophos.

Information Technology Support Specialist, ALSO Deutschland GmbH, Soest (2020 – 2024)

Specialised in on-site and remote support for Office 365 (especially Outlook, Teams) and enterprise software. Responsible for notebook image creation, user accounts, and AD and Exchange tasks. Lead administrator for JAMF (certified) and InTune – management of Apple devices, app licences, remote locking and data deletion. Use of Excel for data analysis and combination of MDM and AD reports to ensure Windows updates and compliance. Optimisation of device and mobile phone usage to reduce costs. Administration of Citrix. Development of PowerShell and Python scripts, including GUI tool for password management.

Technician, MacOnline, Bad Sassendorf (2017 – 2020)

Automating workflows using Bash, Python and AppleScript to optimize inventory booking and data collection. Helped set up imaging software to improve the customer experience. Developed mobile Python tools for warehouse workers to maintain storage location via barcode scanning and inventory. Lead coding projects, including a Python 2 script to process thousands of XML system profiler files and create structured Excel reports. Performed hardware testing of incoming Apple devices.

Level 2 Advisor, AppleCare, Apple EMEA Headquarters Cork, Ireland (2007-2008, 2010- 2015)

Taking on technical tasks that go beyond the remit of junior consultants. I was also involved in a supervisory role for customer complaints.

Login-DV Beratung und Schulung

Soest, Deutschland

• Learning how to configure a local network of servers and clients
• Completed modules in Windows Server 2012 R2, Windows 7 Client and Microsoft Exchange Email Server
• Certified as a “Microsoft Certified Solutions Associate” for Server 2012 R2

Master of Science Software Design und Entwicklung

National University of Ireland, Galway

• Basics of programming languages such as C, C++ and Visual Basic
• Computer operating systems, databases, computer engineering and internet programming (HTML & JavaScript etc.)
• The second year project focused on the effects of packet loss on video streams.
• 2:1 Honours degree

Bachelor of Science Biologische and Chemical Sciences

• 2:1 Honours Grade

Computer networks

I enjoy setting up physical networks at home (for NAS backups and port forwarding). I also use virtualisation software such as Hyper-V and Parallels to test concepts such as DHCP and DNS.

Cloud-Computing and WordPress

This WordPress website is hosted on an Ubuntu VM (on Oracle’s cloud service). More info – https://www.oracle.com/cloud/free/ – WordPress is an area I’m placing a significant focus on in 2025.

Cycling

I have completed several long distance challenges to raise money for charity. In the summer of 2018, for example, I cycled 1600km across the UK in add of hospice care in Ireland, for more information see Go Fund Me. I usually cycle most days of the week and do most of the maintenance work myself.

Reading

Mainly fiction. I enjoy spending time introducing my young daughter to the English language through reading children’s stories.

Musik

Occasional guitar and Ukulele sessions, as well as visits to see live bands. Other interests include travel, photography and cinema.